CHIDI STEPHEN

Operations & Business Administration Leader | Strategy | International Program Management

Lagos, NG.

About

Highly accomplished Operations and Business Administration Leader with over a decade of experience in driving strategic growth and operational excellence across education, non-profit, and corporate sectors. Expertise in designing and scaling international programs, leading cross-functional teams, and achieving measurable results, including a 105% increase in student enrollment and coordinating global events for 10,000-15,000 participants. Adept at leveraging a robust foundation in project management, HR, cybersecurity, and finance to optimize workflows, enhance talent development, and spearhead high-impact initiatives in complex, multi-stakeholder environments.

Work

[Current Organisation – e.g. Company/NGO Name]

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Operations & Administrative Manager

Lagos, Lagos State, Nigeria

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Summary

Led comprehensive operational workflows and administrative functions, optimizing efficiency and compliance to align with strategic organizational objectives.

Highlights

Directed end-to-end operational workflows, enhancing process efficiency and ensuring cross-departmental alignment across all functions.

Managed critical administrative systems, vendor relationships, and resource allocation, effectively supporting organizational objectives and continuity.

Developed and implemented Standard Operating Procedures (SOPs), significantly reducing administrative bottlenecks and improving operational fluidity.

Provided strategic input for business planning cycles, KPI tracking, and performance reporting, contributing to data-driven decision-making and goal attainment.

[Church / Organisation Name]

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Director, Youth Foreign Mission & International Program Lead

Lagos, Lagos State, Nigeria

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Summary

Directed international youth missions and programs, driving cross-border initiatives, leadership development, and large-scale event coordination for global impact.

Highlights

Designed and executed a multi-national leadership development program across 14 nations, successfully enrolling 31 trainees in the inaugural cohort.

Coordinated 8+ annual international youth events, engaging 10,000–15,000 global participants through strategic frameworks and remote logistics management.

Spearheaded fundraising campaigns and empowerment initiatives, incubating 5 thriving businesses and upskilling over 20 youth entrepreneurs.

Cultivated and managed critical cross-border partnerships, stakeholder communications, and multi-zone program budgets to ensure seamless international operations.

[Educational Institution / Organisation Name]

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Instructional & Training Implementation Specialist

Lagos, Lagos State, Nigeria

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Summary

Specialized in instructional design and training implementation, developing curriculum frameworks that significantly boosted student enrollment and learning outcomes.

Highlights

Developed and delivered innovative curriculum frameworks, driving a 105% increase in student enrollment within two academic terms.

Applied advanced instructional design principles (ADDIE, competency-based models) to create impactful training programs for diverse learner populations.

Monitored and evaluated learning outcomes, iteratively refining content and delivery to maximize engagement and attainment rates.

Collaborated effectively with academic and administrative stakeholders to align curriculum goals with broader institutional strategy and objectives.

[Organisation Name]

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Business Development & Strategy Contributor

Lagos, Lagos State, Nigeria

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Summary

Contributed to business development and strategic initiatives, supporting market expansion, revenue growth, and cross-functional project coordination.

Highlights

Supported strategic market entry assessments, partnership development, and revenue growth initiatives for specific sectors/products.

Coordinated cross-functional project teams, tracking milestones and providing progress reports to senior leadership, ensuring timely project delivery.

Contributed to successful event planning, brand communications, and community outreach efforts, enhancing organizational visibility and engagement.

Education

University of the People

Pasadena, California, United States of America
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BSc Business Administration

[Institution Name]

Lagos, Lagos State, Nigeria
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Nigeria Certificate in Education (NCE) Education

Languages

English

Certificates

Oracle Certified Foundation Associate (AI Agent Studio)

Oracle

International Leadership & Organizational Behavior

Bocconi / Coursera

TEFL Certification

TEFL Hero

Brand Management

Univ. of London / Coursera

ISC2 CC - Certified in Cybersecurity

ISC2

Exec. Diploma – International Human Resource Management

La Plage Meta Verse

Master Course in Corporate & IT Governance

Udemy

Six Sigma White Belt

CSSC

Certified Associate in Scrum Fundamentals

SkillFront

Google IT Support

Google

Google Project Management Fundamentals

Google

Financial Modeling & Valuation Analyst (FMVA®)

CFI

Skills

Operations Management

Process Improvement, Workflow Optimization, Operational Efficiency, Compliance Management, SOP Development.

Human Resources

HR Development, Talent Management, Leadership Development, International HR.

Business Development

Strategic Planning, Market Entry, Partnership Development, Revenue Growth.

Financial Management

Budget Planning, Fundraising, Financial Modeling, Valuation Analysis.

Program & Event Management

International Programs, Event Coordination, Remote Logistics Management, Stakeholder Engagement.

Marketing & Communications

Brand Management, Brand Communications, Community Outreach.

Training & Instructional Design

Instructional Implementation, Curriculum Development, ADDIE Model, Competency-Based Training, Learning Outcome Evaluation.

Leadership & Collaboration

Team Leadership, Cross-functional Collaboration, Stakeholder Management, Community Engagement.

Project Management

Agile, Six Sigma, Scrum Fundamentals, Project Delivery, KPI Tracking.

IT & Governance

Cybersecurity, IT Support, Corporate Governance, AI Agent Studio.